购物须知：送货上门与到店自提

Shopping online is easy, and you have two ways to get your order: have it delivered to your door, or pick it up from a store near you. Home delivery Once your order has been shipped, we will email you a tracking link so you can follow your parcel. Orders usually arrive within 1 to 2 working days in the North Island and 2 to 3 working days in the South Island. Rural addresses may take an extra working day and cost a little more. Large or heavy items, such as TVs and fridges, may take longer. The delivery cost depends on where you live and what you buy. To see the exact price, add your items to the cart and choose your delivery area. Some products and promotions come with free shipping. Need it today? Same-day delivery is available in some areas for items that are in stock. Choose this option at checkout. Please note: - The courier will normally ask for a signature. If you won't be home, you can give the courier permission to leave the parcel in a safe place. - If some items in your order are out of stock, we will usually send the in-stock items first and the rest later. - All orders are fully insured against loss or damage in transit. Click & Collect Prefer to pick it up yourself? Choose Click & Collect at checkout and select your nearest store. You must pay online – you can't pay when you arrive. Wait until you receive a text message saying your order is ready before you go to the store. Items that are in stock are often ready within an hour. When you come in, bring your order number and a valid photo ID, such as a driver's licence or passport. Can't make it? You can nominate someone else to collect the order for you. Just enter their name and mobile number at checkout, and remind them to bring their own photo ID. Please collect your order as soon as you can. Orders that are not collected within two weeks will be cancelled and refunded. Before you leave home, check the store's opening hours, especially on public holidays.